Terms of Service

1. Parties

These Terms of Service (“Terms”) form a legally binding agreement between:

• DataPasa Limited, a company registered in England and Wales (company number 17164297), with its registered address at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ, registered with the UK Information Commissioner’s Office under reference ZC223060, trading as LeyndHost (“we”, “us”, “LeyndHost”); and
• the person or entity that creates an account and uses our services (“you”, “customer”).

LeyndHost is a trading name of DataPasa Limited. By creating an account or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

2. Services

LeyndHost provides the following services (“Services”):

• KVM virtual private servers in the locations listed on our website at https://leynd.host;
• domain name registration, carried out through an accredited registrar partner (see Section 8);
• the customer panel at https://my.leynd.host, through which you order, pay for and manage your Services.

We may modify, add or discontinue any part of the Services with reasonable notice. A change will not reduce the resources of a server for a period you have already paid for.

3. Your Account

• You must be at least 18 years old to use the Services.
• You sign up with an email address and a password only. We do not ask for your name, phone number, postal address or identity documents when you sign up or pay, except as described in Section 11.
• You may hold more than one account. You must not use several accounts to evade limits, a suspension, a termination or any other enforcement action. If you do, we may treat all of those accounts as one.
• You are responsible for keeping access to your email address and your password, and for everything done through your account. Because we hold no other information about you, we cannot restore access to an account without access to its email address.
• You can protect your account with optional two factor authentication: an authenticator app, passkeys and recovery codes. Keep your recovery codes in a safe place. If you lose both your second factor and your recovery codes, we may be unable to restore access.
• You must tell us promptly at [email protected] if you believe your account has been used without your permission.

4. Orders, Billing and Renewal

We do not use account balances or subscriptions. Every server is paid in advance by invoice.

• Billing periods. Each server is paid for a period of 1 to 3 months, chosen when you order or renew. Prices are in US dollars (USD).
• New orders. The invoice for a new order must be paid within 24 hours. If it is not paid in that time, the order is cancelled.
• Auto renewal. Auto renewal is on by default and can be turned off in the panel. It only issues a renewal invoice 7 days before the server expires. Nothing is ever charged automatically: the server is renewed only when you pay that invoice.
• Reminders. We send a reminder to your account email 3 days before the server expires.
• Expiry. If a server is not renewed by the end of its paid period, it is suspended: it is stopped and its data is kept. If it is still not renewed 3 days after expiry, the server, its disk and its IP addresses are deleted permanently and cannot be restored.
• Upgrades. You can upgrade a server to a larger plan. The difference is charged in proportion to the time remaining in the current paid period. Downgrades to a smaller plan are not available.
• Deleting a server. You can request deletion of an active server in the panel. Deletion is confirmed by our staff. The remaining paid period is not refunded.
• Promo codes. Promo codes may apply to some orders, under the conditions shown when the code is offered or entered. A promo code has no cash value.
• VAT. Prices are shown excluding VAT. VAT may be applied where the law requires it.

5. Payment in Cryptocurrency

• Crypto only. We accept payment in cryptocurrency only. Payments are processed by Cryptomus, our payment processor.
• Supported coins. The coins and networks you can pay with are shown on the invoice, for example BTC, XMR, LTC, USDT and ETH. The list may change.
• Exact amount, in time. You must send the exact amount shown, in the selected coin and on the selected network, before the payment address expires. Network fees are paid by you and must not reduce the amount we receive.
• Underpayments. If the amount received is less than the amount due, the invoice may stay unpaid. In that case contact support with the invoice number.
• Late or misdirected payments. A payment sent after the invoice has expired, or sent to an expired payment address, is reviewed manually. We may credit it to an invoice at our discretion. A payment sent on the wrong network or in the wrong coin may be lost, and we cannot guarantee that it can be recovered.
• Lawful funds. You must pay only with cryptoassets that you are entitled to use and that do not come from crime. You must not use our invoices to move value for any purpose other than paying for the Services.

6. Refunds and Cancellation

• No refunds of crypto payments. Blockchain transfers cannot be reversed, so cryptocurrency payments are non refundable, except where the law requires otherwise. We do not pay cash refunds of unused periods, whether you delete a server early or stop using it.
• Cooling off. Under Regulation 36(1)(a) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the 14 day right of withdrawal does not apply to digital content or services where you have expressly requested performance to begin before the end of the withdrawal period and have acknowledged that you will lose your right of withdrawal. A server is provisioned immediately after payment at your request. By ordering and paying, you expressly make this request and this acknowledgement.
• Failures on our side. If we fail to provide a Service with reasonable care and skill, contact support. Your statutory remedies are described in Section 15.

7. Service Availability

• We target 99.9% monthly network availability for virtual servers.
• If availability of your server falls below this target in a calendar month for reasons within our control, you may ask support for a credit. Credits are given only as an extension of the paid period of the affected server, never as cash, and they are the only remedy for missing the availability target.
• Scheduled maintenance is announced in advance where possible and does not count as unavailability.
• We are not responsible for outages caused by events outside our reasonable control, including natural disasters, failures of upstream networks or internet infrastructure, attacks on our network and actions of third parties.

8. Domain Registration

• Domains are registered through an accredited registrar partner. Each domain is also subject to the rules of its registry and the registrar, which form part of the agreement for that domain.
• The registry requires registrant contact details: name, postal address, phone number and email address. You enter these only when you order a domain. They are passed to the registrar and the registry. They may appear in the public WHOIS database where the registry requires it. Where the TLD allows, privacy protection is applied.
• You must provide accurate registrant details. Inaccurate details can lead the registrar or the registry to suspend or cancel the domain, and we cannot prevent this.
• Registration periods, renewals and transfers follow the rules of the relevant registry. A domain that is not renewed before it expires may be lost.

9. Acceptable Use

Your use of the Services is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. A breach of the Acceptable Use Policy is a breach of these Terms.

10. Privacy

We collect as little personal data as we can to run the Services. What we collect, why, and for how long is set out in our Privacy Policy.

11. Identity, Sanctions and Legal Compliance

• No identity checks by default. We do not ask for identity documents when you sign up or pay.
• When we may ask. We may request information or documents from you only where UK law requires it, for example to comply with sanctions law, a binding court order or a request from a regulator, or where a payment is flagged by our payment processor’s compliance screening. While such a request is outstanding we may hold the affected payment or restrict the affected account.
• Sanctions. We do not provide the Services to, and do not accept payments from, persons or entities subject to UK sanctions. You must not use the Services to help anyone evade sanctions.
• Reporting. We comply with mandatory reporting obligations under UK law. Where the law prohibits it, we may be unable to tell you that a report has been made.

12. Suspension and Termination

We may suspend or terminate a Service or your account if:

• a Service is not paid for by the end of its paid period, as described in Section 4;
• you breach these Terms or our Acceptable Use Policy;
• we are required to do so by law, a court order or a competent authority;
• we reasonably believe the account is being used for fraud.

Where possible we warn you first and give you a chance to fix the problem. We may act without notice where delay could harm others or our network. Termination for a breach of these Terms or the Acceptable Use Policy is without refund.

We keep no backups of your servers. When a server is deleted, for any reason, its disk is wiped and the data cannot be recovered. You are responsible for keeping your own copies of your data.

You may close your account at any time by deleting your Services and contacting support from your account email address. Closing your account does not entitle you to a refund of any paid period.

13. Intellectual Property

• You keep all rights in the content and data you store on your servers.
• We keep all rights in our website, panel, software and documentation.
• Nothing in these Terms gives you a licence to use our name, trademarks or logos.

14. Limitation of Liability

• To the maximum extent permitted by law, our total liability to you in connection with the Services is limited to the fees you paid us in the 3 months before the claim.
• We are not liable for indirect, consequential, special or punitive loss, including loss of profits, loss of data or business interruption, except where UK law does not allow this to be excluded.
• Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under English law.

15. Consumer Rights

If you are a consumer (an individual acting outside a business), your statutory rights under the Consumer Rights Act 2015 and other applicable consumer protection law are not affected by these Terms. This includes any remedy that arises because we failed to supply a Service with reasonable care and skill.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute arising from or in connection with these Terms is subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you keep any right you have under the consumer protection law of the country where you live to bring proceedings in your local courts.

17. Changes to These Terms

We may update these Terms from time to time. We will give you at least 30 days’ notice of material changes by email to your account address. If you continue to use the Services after the changes take effect, you accept the updated Terms. If you do not accept them, you may stop using the Services before they take effect.

18. Contact

For questions about these Terms, contact us at [email protected]. To report abuse, write to [email protected].

DataPasa Limited, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Company number 17164297.